Water infiltration and leaks can happen almost anywhere; at windows, walls, siding, masonry, stucco, roofs, foundations, and many other building components. Find out why, and learn how to detect and prevent the damage they cause, as well as how to fund water infiltration-related repairs.

Cold weather is right around the corner - and that means snow, ice, and the risk of slips, falls, and other winter-related mishaps on your property. This seminar will outline the responsibility of boards and managers when it comes to snow and ice removal, discuss best practices, and help you map out... a game plan for keeping your walkways, parking spaces, and other areas clear and hazard-free. read more

With premiums spiralling and policies becoming more complex, it’s more crucial than ever for boards to understand the basics of their community’s insurance coverage. This presentation will explain Actual Cash Value (ACV) vs. Replacement Cost Value (RCV), indemnity principles, how to document damage,... policy limits, paradigm shifts in the industry, when to call in the experts, and more - plus case studies and real-world insights to sharpen your claim strategies. read more

As your building ages, maintaining a roof eventually becomes too costly or bothersome and roof replacement is considered. As a property manager or owner, understanding current standards per typical building codes and manufacturer requirements for reroofing projects puts you in a better position to n...egotiate with contractors and to manage you consultants and professionals. This presentation provides an overview of key considerations to achieve successful roof system replacement projects that produce roofs that perform over the long-term. read more

Maintaining your building's masonry is every bit as crucial to safety, comfort, and value as maintaining your boiler or furnace—but major masonry repair and restoration projects can be daunting for building owners and boards who are unfamiliar with the materials and methods involved. This panel of p...rofessionals will help demystify the process, so building decision-makers can take a more proactive approach to their next major project. They will also gain confidence that they are working with qualified, credible masonry professionals toward a successful outcome. read more

Conflict management skills are part of every good manager and board member’s toolkit - especially in this era of social media and heightened cultural tensions. Between defusing hostility at meetings, coping with the impact of platforms like Nextdoor and Yelp, or understanding what constitutes ‘haras...sment’ and how to deal with it, community administrators have a lot to deal with. This expert panel will discuss practical methods for maintaining order and decorum at meetings, ‘talking down’ emotional situations, and the limits of boards’ and managers’ legal obligation to intervene in an array of conflict situations. read more